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Aquish, would you be able to tell me when you claimed the free deck and purchased the new one? Thank you!

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Hearthstone

Nov 21, 2025 by Vyraneer

Hello everyone, The original issue should be resolved already. To limit confusion with a different one (which started around November 13th), I will now lock this thread. If by any chance someone here still can’t find their OLD Ladder Ready Deck (these decks were available from September 29 to Nove…

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Hearthstone

Confirming here that heal-up is now complete in all regions; if you didn’t do it yet, please consider restarting your game client completely. Thank you for your update, folks!

Type: blizzard-tracker

Hearthstone

Hello everyone, As some of you will notice, this thread now merges 2 issues that originated with Patch 34.0.2 – one concerning the Core-only free Ladder Ready Decks being claimed, and one about new Ladder Ready Decks that were purchased but not delivered. We have reviewed all reports in this thre…

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Hearthstone

[Update] We’re starting the heal-up now; please allow it a few minutes to complete. You will need to restart your client once this is done (I will update you here on this last part).

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Hearthstone

Hello everyone, We’re preparing a heal-up to grant the Golden Heroes to players that are still missing them. We aiming to have it deployed today (PT time zone). Please note that there is also a hotfix rollout happening today (34.0.3) - the two events are separate and won’t happen at the same time. …

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Hearthstone

Exolotreftis, looking at your account, we can see the cards being disenchanted and Dust being added correctly, with the total growing after each disenchant. I wonder if this is a visual bug, if you are not seeing your dust amount change. How much Dust do you see on your account? Have you already tr…

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Hearthstone

Got it, thanks for sharing this info!

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Hearthstone

…10 copies? That’s a Collection on its own. Jokes aside, thank you. Could you please also add your game region? We’ll have a look.

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Hearthstone

Folks, there seem to be different issues here; to ensure readability, let’s keep this thread focused on the original issue please. If you are still missing the old Ladder Ready Decks (the ones that were active between September 29 and November 13th, pre Patch 34.0.2), please stay here and let me kn…

Type: blizzard-tracker

Hearthstone

I’ll get this looked into; any chance you could confirm your game region here, please?

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Hearthstone

Exolotreftis, could you please indicate the cards (or just a couple of them) that did not award you any Dust after being disenchanted? Thank you!

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Hearthstone

Heya, To make sure we’re not mixing different issues here, could you please let me know whether you’re referring to the pre-34.0.2 patch decks, or the new ones?

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Hearthstone

This is not a bug, Rokksteddy. You only have one timer - if the Ladder Ready Deck offer refreshes before your timer has reached 0, you’ll carry the remaining time over. The Ladder Ready Decks introduced on September 29th were meant to last until November 13th.

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Hearthstone

Everyone, please keep also in mind that the Ladder Ready Decks launched in September were supposed to be removed on November 13th.

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Hearthstone

Hi MindReader, We can see the cards being granted for 2 decks - Free mage cards on Sept 29 Warlock cards (purchased) on Nov 13 Could you please review again and get back to me here? You mentioned that you play on Asia server; if you can’t see your decks there, could you please check your collec…

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Hearthstone

[Update] We’re targeting next week for the deploy. I will update again on Monday.

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Hearthstone

You are correct, Jordão. Please keep an eye on this thread - I’ll add all relevant updates here.

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Hearthstone

Thanks everyone; the bug should not occur anymore, thus if you encountered it after the patch 34.0.2, please let me know. For those that encountered this bug before the patch 34.0.2 fix: we plan to deploy a heal-up to address this; I’ll update as soon as I’ll have more information to share with you…

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Hearthstone

Joachim, thanks. @everyone Folks, I’ll lock this one to direct these reports to the main thread that I am closely monitoring. Thank you for your understanding.

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Hearthstone

On it; thanks, everyone.

Type: blizzard-tracker

Hearthstone